Vbt77 Privacy Policy — Protection of Your Personal Data

1 Introduction to VBT77's Privacy Policy

Vbt77 ("we", "Platform", "company") is fully committed to protecting the privacy of every individual who uses our platform. This Privacy Policy clearly and transparently explains how we handle the personal information you provide to us, whether during the registration process, during daily platform use, or through interactions with our support team.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This means we collect only the information that is genuinely necessary, use it for legitimate purposes, and protect it with robust security measures.

This policy applies to all vbt77 services, including the main website, Android and iOS mobile apps, and all official communication channels including support email and live chat.

2 Types of Information We Collect

Vbt77 collects two main categories of information — information you provide directly and information collected automatically as you use our platform.

Information You Provide Directly:

• Identity Information: Full name, date of birth, identity card or passport number (for the KYC process).
• Contact Information: Active email address and mobile phone number.
• Financial Information: Payment method details used for deposits and withdrawals, including bank account numbers or e-wallet information.
• Verification Documents: Copies of identification documents, proof of address, and financial statements requested during the KYC process.
• Communications: Records of conversations with our customer support team via live chat or email.

Automatically Collected Information:

• Technical Data: IP address, web browser type, operating system, device used, and screen resolution.
• Usage Data: Pages visited, session duration, games played, and navigation patterns within the platform.
• Transaction Data: Records of all deposits, withdrawals, wagering and wins in your account.
• Cookie Data: Information stored via cookies and similar tracking technologies (see Section 6).

3 How We Use Your Information

All information we collect is used for legitimate and necessary purposes in the operation of the vbt77 platform. Below is a summary table of data usage:

We do not use your information for any purpose other than those stated above without first obtaining your additional consent.

4 Sharing Information with Third Parties

Vbt77 does not sell, rent or disclose your personal information to third parties without your consent, except in the following circumstances:

• Trusted Service Providers: We share necessary information with third-party service providers that support platform operations, including payment processors, cloud service providers, and analytics companies. All such parties are bound by strict data protection agreements and may only use your information for purposes designated by vbt77.
• Legal Requirement: We may disclose your information to regulatory authorities, law enforcement, or courts when required to do so by Malaysian law or a valid authority directive.
• Fraud Prevention: In cases of suspected fraud or money laundering, we reserve the right to share relevant information with financial regulatory bodies and the relevant security agencies.
• Business Transfers: In the event of a merger, acquisition or sale of company assets, user information may be transferred to the new entity, subject to adequate notice and equivalent privacy protections.

5 Data Encryption and Security Measures

Protecting your personal data is VBT77's highest priority. We implement multiple layers of technical and organizational safeguards to keep your information secure at all times:

• 256-bit SSL Encryption: All data transmitted between your browser and vbt77 servers is protected by 256-bit SSL/TLS encryption, the same security technology used by leading banking institutions worldwide.
• Stored Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted form using the latest hashing algorithms. Our own team does not have access to your original password.
• Strict Access Controls: Only authorized vbt77 staff may access member personal data, and all access is logged and continuously monitored.
• Regular Security Scanning: Our platform undergoes regular penetration testing and security audits by independent cybersecurity experts to identify and address any vulnerabilities.
• Two-Factor Authentication (2FA): We support and encourage the use of two-factor authentication for all member accounts as an additional layer of protection.
• 24/7 Monitoring: Our automated monitoring system operates around the clock to detect and respond to any suspicious activity in real time.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all threats. You also have a responsibility to keep your account secure by using a strong password and not sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

The VBT77 platform uses cookies and similar tracking technologies to enhance the user experience and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login session management and security. They cannot be disabled without affecting platform functionality.
• Performance Cookies: Helps us understand how users interact with the platform, which pages are most frequently visited, and where users encounter difficulties. This information is collected in aggregate and does not identify individuals.
• Functional Cookies: Saves your preferences such as language, display settings, and game preferences so you don't need to reset them every time you log in.
• Analytics Cookies: We use analytics tools to understand overall platform performance and make necessary improvements.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the vbt77 platform.

7 Data Storage and Retention Period

Vbt77 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. In general:

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure for customer service and dispute resolution purposes.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's banking and anti-money laundering legal requirements.
• KYC Documents: Retained for the period specified by the relevant regulatory body, typically no less than five (5) years after the business relationship ends.
• Security Logs: Retained for twelve (12) months for security investigation and digital forensics purposes.
• Support Communication Data: Retained for two (2) years to enable us to provide consistent support and resolve any related disputes.

When data is no longer required, we will securely delete or anonymize the information using industry-approved procedures.

8 Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data that we hold:

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 30 business days. In some cases, we may require identity verification before processing your request.

9 Children's Privacy and Protection of Young Users

The VBT77 platform is intended exclusively for users aged 18 and above. We do not knowingly collect, store, or process personal information of individuals under the age of 18.

If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered on our platform are advised to contact our support team immediately.

10 Amendments to This Privacy Policy

Vbt77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. Any changes will take effect once the updated version is published on this website.

For material changes, we will endeavour to provide adequate notice via your registered email or in-platform notification at least 14 days before the changes take effect. It is your responsibility to review this page periodically.

Your continued use of the VBT77 platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of and agreement to the updated version.

11 Contact Us About Your Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team via:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the vbt77 platform
• Target Response Time: Within 3 business days for privacy inquiries

We take every privacy complaint seriously and will thoroughly investigate and respond to each inquiry received. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.